We are what we think and say…
Everything we do is based on relationships.
Relationships make the world go ‘round. We buy out of relationships, wars are fought over broken relationships, we have children because of relationships—every single thing that takes place on this planet is an extension of and is driven by relationships. In relationships, we can experience the peaks of ecstasy and the valleys of agony. They have the greatest potential to give us joy, cause us to grow and become more, if we choose.
The notion that our lives succeed or fail one conversation at a time is at once commonsensical and revolutionary. All of us have conversations that, for better or worse, profoundly altered our professional lives or personal lives. Who among us hasn’t spent time and energy cleaning up aftermath of a significant but failed conversation? Who among us hasn’t recognised, perhaps too late, that a client was frustrated or a loved one wounded because we failed to engage in the conversation that was needed? By the same token, most of us have left a successful conversation clicking our heels at the outcome, eagerly anticipating the next one.
While success is often measured by accumulation of titles, acquisitions and the financial bottom line, little or no attention is paid to the power of each conversation to move us towards or away from our stated business or life goals. No longer, Susan Scott set out to help us change our lives – one conversation at a time…..


